- We will listen to your dental problems and try to give you an explanation and solution to those needs.
- We will follow the latest cross-infection guidelines. Your safety is our primary concern.
- We will keep you informed of the latest techniques and use the best materials available.
- We will give you written estimate of any planned treatment.
- We will do all we can to keep to time because we know everyone hates to be kept waiting.
- To attend your appointments promptly, and if you are unable to do this to let us know as soon as possible.
- To pay your bills as request on time.
- To look after the work that we provide for you with the techniques that we will teach you.
- If you are not happy with your visits you will tell us your concern, as this is the only way that we can put it right and improve our services to you.
- If you are happy with your visits then please refer patients you feel would like the services we offer.
Thank you
Safety
We take all necessary precautions to safeguard you and our staff. We follow recommended guidelines with regard to sterilisation of instruments and the use of disposable items, e.g. gloves and needles. We are happy to answer any questions you may have.
It is very important that our dental records are kept up to date, so that we are aware of any factors that may affect your dental health and treatment. We need to know of any medication that you are taking, so please make a note of their names and tell us when you attend.
Please also let us know if you move house or change your telephone number.
Where treatment is required, you will be given a written estimate and treatment plan. The cost of National Health Service dental treatment is set by Government and you will pay the same whichever dental practice you choose to go to.
Fees for private dental care vary between dentists and depend on, for example, the quality of materials and dental laboratory fees.
The practice is operating under a new Government contract, Personal Dental Services Contract (PDS). From April 2005, we are expected to offer care and treatment to all those patients who have attended the practice within the previous 24 months.
Download leaflet in English: What you need to know about changes to NHS dentistry in England (PDF, 124K)
New patients are accepted subject to clinical capacity.
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Safety
